1

Equipment selection

Consideration of the Commercial Proposal (Price List)

The price of equipment in the Commercial Offer does not include the cost of delivery, it is calculated separately depending on the importing country, the weight of the cargo and the total cost of the cargo.

(Shipping cost (CIP – at the airport of the buyer’s country ) is usually +10%-14%).

Also, you can pay for the delivery yourself FCA (Warsaw) in your logistics company, then the delivery cost will not be included in your Invoice.

✈”Mucus pro” and “Bulova” equipment is delivered only by air transport to the airport in your country. Air delivery is carried out from Warsaw Airport (Polish Republic) or Prague Airport (Czech Republic). The cargo is fully insured from the factory to the arrival airport.

2

Placing an order

Filling out the Buyer Form

If you have made a decision to purchase, please request an electronic Buyer Form from the Seller.

It is necessary to clarify: details of the buyer: Importing company nameor a private person, address, telephone number, contact name and destination airport. Provide a list of the equipment you are buying.

2.2) You will be assigned a manager who will interact with you. He will calculate the cost of shipping the goods, issue you an invoice, notify you that your payment has been processed and credited, inform you about the progress of your order, export customs clearance, loading on the plane and delivery to your country. You will always be in touch with him.

3

Invoicing and paying the invoice

Payment of the Invoice, in two parts or in full

The Invoice will include the cost of avia-delivery (CIP).

The Invoice usually has a validity period of 5 banking days  This is due to cross-currency rates and transportation costs that change.This time is enough for the first payment.

Please request an Invoice – if you are sure that you will make the purchase and pay for the goods within 5 days! Don’t ask for an Invoice in vain.
These rules also apply to dealers.

Invoices in the exporting country are controlled by the state, all issued Invoices are registered in the National Bank,  the exporting company has additional operations related to the cancellation of issued and unpaid invoices.

Don’t worry, if you haven’t paid the Invoice on time, you can place a new order again and request a new, but no longer priority Invoice after some time.

You can pay for the goods on the condition of 100% prepayment or pay 50% in advance and 50% on the day of shipment (you will receive the air waybill on the same day).
The production and shipping period of your order is up to 30 days, air delivery is 5-6 days. In some cases, the equipment is ready for shipping immediately and is located in a customs warehouse in Prague (Czech Republic). Check with the manager.

The cargo is fully insured. Carefully inspect the cargo upon receipt at the cargo terminal in the presence of the carrier.
If cargo or packaging is damaged, fill out a damage report at the airport cargo terminal !

Payment methods :

– For equipment: at the bank, by regular international SWIFT payment based on the Invoice. This is the priority and most common form of payment.

–Bank Letter of Credit. The order price increase is +4%.

–Small goodsand delivery services, worth up to 3100 Euro: by regular SWIFT payment, as well as by bank card (VISA or MasterCard), without leaving home, through your payment system.To do this, inform the manager that you want to pay for the order with a bank card and within a few minutes the goods you ordered will be added to the online store of the Mucus.pro website (the account created for you to pay with card will fully comply with the Invoice). The name of your product (Order) in the created account for payment by card will correspond to your Invoice number – you can easily recognize it, the payment link will also be sent to you and placed in the online store, it will be active for several days. All you have to do is follow the link and pay with one click! Payment systems through which payment transactions will take place may charge you additional fees for paying by bank card. We won’t be able to influence this.

4

Delivery

Waiting and tracking cargo using the airline’s Track Code. Receiving cargo.

By the code indicated in the bill of lading, you can track where the cargo is in the process of delivery.

You need to receive the cargo at the airport –  in your country.

The cost of cargo delivery includes: auto delivery of cargo from the factory to the airport, delivery by plane to the buyer’s airport, insurance to the destination airport (CIP). It is at the airport that you make sure that the cargo and packaging are intact.

Mucus pro equipment is provided with a 2-year warranty and post-warranty service.

Our company has been operating in the snail slime production and processing market for over 10 years.

Bulova company factory and production office are located in Ukraine (from the second half of 2025 in the Czech Republic), export is carried out from Warsaw or Prague airports to destination airports around the world.

Delivery of Mucus pro and Bulova equipment is carried out by air   on the following terms: CIP(buyer’s airport) and FCA(Prague).

5

License

Registration of the Official Manufacturer’s License